PRIVACY POLICY
The Worldwide Retail Store S.L., a licensee of the National Geographic Society, is committed to protecting your personal data and respecting your privacy. This privacy policy (the "Policy") sets out the type of information that Worldwide Retail Store S.L and its affiliates collect, what we use it for and the rights that you have in relation to this information. By using our websites you accept the terms of the Policy.
The Worldwide Retail Store S.L. and the National Geographic Society are joint "data controllers" for the purposes of the Spanish Data Protection Organic Law 15/1999 (the "Act").
Collection and use of personal information
We collect and maintain personally identifiable information about you, which includes but is not limited to your name, address, email address and telephone number ("Personal Information"). We obtain your Personal Information from the following sources:
• if you voluntarily provide us with information by filling in paper forms or on any of the following websites:
www.nationalgeographiclondonstore.co.uk,
www.natgeolondonstore.co.uk
www.nglondonstore.co.uk and
www.ngsingaporestore.com
(Together the "Sites" and each a "Site").
This may include information provided at the time of subscribing to one or more magazines published by the National Geographic Society, to receive newsletters and/or our loyalty card scheme, uploading data and/or any correspondence with us.
• Your commercial transactions with us or any of the organizations in the National Geographic Society family.
• Your browser, when you visit our Sites and your browser interacts with us. For instance, when you come to our Site, we collect your Internet Protocol (“IP”) address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet Service Provider). Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses to collect information regarding the frequency with which our visitors visit various parts of our Sites. We may combine this information with personally identifiable information from other sources.
• Publicly available information about you.
• Information sent by you by e-mail
• Information about you which we received from other reputable sources.
We may combine the Personal Information and use the Personal Information to enable us to ensure that the content of our Sites is presented in the most effective manner for you and your computer, to provide you with information, products or services that you request from us or which we feel may interest you (where you have consented to being contacted for such purposes), to carry out obligations arising from any contracts entered into between you and us, to allow you to participate in the interactive features of our service and to notify you about changes to our service.
Promotional and Commercial Information
We may use your Personal Information to provide you with promotional and commercial information about activities, services and products offered by us, National Geographic, or selected third parties (where you have consented to being contacted for such purposes) including promotional material that you have requested. Examples of promotional and commercial uses include, but are not limited to:
• providing you with information about educational opportunities;
• providing you with promotional materials about National Geographic products and services; and
• providing you with promotional and marketing materials about National Geographic Stores, the products sold and the services rendered, such as events or exhibitions.
• providing you with e-mail newsletters.
Promotional or commercial information may be offered to you by postal mail, e-mail, telephone or other means. We will only send you promotional information by e-mail if we have your express consent for such activity. We can also send promotional information by electronic means to you, without your previous consent, if the promotion is related with products or services previously acquired by you. In any event, you will always have the possibility to ask us to remove you personal information totally or partially from our systems, or to ask us not to receive further promotional or commercial information from us, to the following addresses:
You have a right to ask us at any time not to contact you by way of direct marketing. You can do this by:
• writing to us at Worldwide Retail Store, SL, Attn: Marketing Department, Paseo Garcia Faria 17, Barcelona 08005, Spain, and including your name, address, telephone number, e-mail address and a note of instruction.
• writing to us at: marketing@worldwideretailstore.com, and including your name, address, telephone number and a note of instruction.
Children
During the registration process, we will ask for the date of birth.
We require the consent of a parent or guardian before any child under the age of 14 can register with us. The request can be delivered by the child but will not be effective until Worldwide Retail Store, SL receives a document signed by its parents or guardians stating their express consent for the data processing. This consent shall be addressed to Worldwide Retail Store, SL, Attn: Marketing Department, Paseo Garcia Faria 17, Barcelona 08005, Spain, including a copy of a valid identification document.
Until the reception of this consent, the data of children will be stored separately and blocked, in order to prevent its processing.
Sharing Personal Information
We do share lists of Personal Information with selected third parties (where you have consented to being contacted for such purposes). We strive to select trustworthy, reputable companies who offer high quality products or services of interest to you.
We reserve the right to release Personal Information when we believe that release is appropriate in order to comply with the law, or to enforce our terms and conditions, or to protect the rights, property or safety of the Worldwide Retail Store S.L., our affiliates, our group of companies, our customers, National Geographic Society and its affiliates, or other third parties.
We may also pass the Personal Information that you have given us to other members of the Worldwide Retail Store, SL group of companies, the Worldwide Retail Store, SL's affiliates, to the National Geographic Society and its affiliates for any business purpose.
We may release personal data if we acquire new businesses and/or sell all or part of the business (Personal Information may be one of the business assets transferred to the purchaser). Personal Information covered by this privacy policy will be co-owned with the National Geographic Society and will transfer to them outright on expiry of our license term with them.
Protection of Personal Information
We will take all reasonable precautions to ensure that all the Personal Information remains confidential. As required by the Act, we have strict security procedures regarding the storage and disclosure of Personal Information, which fulfill the requirements of Spanish data protection legislation.
The Personal Information that we collect from you will be transferred to, and stored at, one or more destinations outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who works for us, our affiliates, for National Geographic Society and its affiliates, or one of ours or National Geographic Society’s suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your Personal Information you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that your Personal Information is treated securely and in accordance with this Policy.
Your rights
You have the right to access the Personal Information which we hold about you and to have any errors corrected. It is your responsibility to ensure that we have the correct contact information. This will enable us to provide you with the best service possible.
If at any time you wish your Personal Information to be completely removed from all our systems, or if you just want to update any Personal Information we have about you, please contact us as set out in the Promotional Information section above. Please note that we may be required to retain certain customer information for accounting purposes or other purposes but we will not retain any such information for any longer than is necessary for that purpose. Please note, however, that we require certain key information from you in order to provide you with the services that you require and if you ask us to remove all or part of such information you may no longer be able to use or access our websites or parts of it.
Cookies
When you use any of the Sites for the first time a cookie will be stored on your hard drive. The next time you visit the Site (using the same computer) our server will recognize the cookie and provide us with the information about your last visit. If you do not want a cookie to be stored on your hard drive you should select the appropriate options on your web browser. Please note, however, this may prevent you from using the Site properly or at all.
Third Party Links
We may provide links on our Sites to websites which are owned and / or operated by third parties. When you link to other websites, this Policy no longer applies. We encourage you to be aware when you leave our Sites and to review the privacy policy at any site you visit.
Queries/Requests
Please address all your requests and/or queries about our Policy to Worldwide Retail Store, SL, Attn: Marketing Department, Paseo Garcia Faria 17, Barcelona 08005, Spain, including your name, address, telephone number, e-mail address and a note of instruction.
Privacy Policy Revisions
This Policy which governs your use of the Sites, and that applies to the data processing of all the personal information we collect may be changed from time to time without notice. By using the Sites, you are deemed to have accepted the terms and conditions contained in the Policy. Our use of your Personal Information is subject to the terms and conditions of our Policy in force at the time when we use the information in question.
Privacy Support
Please contact us by any means if you are in any way unhappy and we are sure we can resolve any problems or issues you may have. |